Google adds chat bots to enhance the precision of its answers and the company has focused its attention on messaging-powered chat bots since 2014, according to sources in tech media. They described the new platform some sort of mix between Google Now and a virtual assistant where people can ask their questions and receive answer to them as messages.
It is not certain if this app will be available in Google’s Messenger or Hangouts support, whether it may be offered on other systems, like SMS messages, or if it will be a brand new texting app. One source said that the search giant would start its chat bot integration as an extended system, which implies that other organizations could develop special-purpose software depending on its information.
The publication had no details about a release time frame or a name for this new support, but it did say that the venture is advancing at a fast pace. An artificial intelligence chat bot seems an ideal choice for Google, since customers are progressively going mobile, while looking for the best solution to their queries.
Present solutions, like Google Now and its opponents, Cortana, Siri and others, have problems with imperfect speech identification. The top experts in this complex domain said lately that they have not yet designed a correct feedback program for speech assistance that helps users to know he well their VA understands them.
Virtual assistants need a conscious command to complete the current processes and this is a trait that many customers have not developed during their use. Countless Internet surfers were usually looking for information on the most important search engines, such as Google or Bing, and lately on public networking sites like Facebook and Twitter.
But now they are using texting applications, like Facebook’s Messenger and WhatsApp, Viber, Snapchat, WeChat, Telegram and many other social platforms. The habit and reaction to contact other people on texting applications and to answer to inbound messages via notices, is becoming stronger for many users.
The search engine does not own the most numerous online community or texting applications, but it controls the most efficient and popular online engine. In addition, many individuals believe that Google Now is the most effective virtual assistant.
Developing A.I. assistance for a texting system is extremely useful for the company, since it helps it with both the online exodus issue and the texting app’s non-popularity. Of course, these new chat bot systems will fix all issues only if they are successful. And to be successful, the search engine has to win customers from a number of alternatives that are getting more powerful by day.
Image source: Chatbots